Booking & Cancellation Policy
Rates: All of our prices are based upon a minimum rental period of 5 nights. For stays of a shorter duration, We are obliged to increase the nightly rate by a minimum of 15%, depending upon the season and the number of guests in your party.
Initial Payment: All payments are collected in US dollars, using the most current exchange rate to convert from euros. In order to secure your reservation, we require a deposit equal to 50% of the rent. For reservations of three weeks or more, the required deposit is 25%. Payment is requested by credit card, wire or check.
Final Payment: The remainder of the rent is due 8 weeks before your arrival. If a reservation is made within 8 weeks of arrival, then the entire amount is due upon booking.
Security Deposit: Unlike most rental management companies @homeAbroad does not charge a security deposit. However, by signing this contract you agree that any damage or loss will be charged to your credit card, amount not to exceed $600.00. We have seldom had to charge a guest’s credit card for damage and have never had a dispute.
Cancellation Policy: The cancellation of a booking must be made in writing and will be accepted for a full refund, minus an $80.00 processing fee, if received at least 8 weeks prior to your arrival date. If you cancel less than 8 weeks before the arrival date, your deposit/payment will be forfeited unless we are able to re-rent the apartment for your dates.
@homeAbroad will not be held responsible for cancellations for any reason. We recommend that you take out trip cancellation insurance for your trip for extra protection and peace of mind. Travel Guard International is a firm that sells trip cancellation insurance, and @homeAbroad is an authorized agent.
Cleaning: There is a one time cleaning fee. This charge depends on the size of the apartment and the number of guests in your party.
Arrival and Departure: An arrival meeting will be scheduled at the apartment with a member of the Paris @homeAbroad team. You will be given the keys and a tour of the apartment.
Normal check-in time is 2 P.M.; although we do allow for people to arrive earlier at the apartment to drop their bags off and to pick up the keys. Every so often, we have same day arrivals and departures, which can lead to a cleaning overlap with your arrival. In such cases, we ask that you be patient while the cleaning team finishes up their work. When these overlaps arise, we suggest that you go out and have a leisurely breakfast while savouring the joy of being in Paris.
Checkout is normally 11:00 am.
Maintenance: Please report any maintenance or housekeeping problems immediately. Even the best appliances occasionally malfunction and we cannot guarantee them to perform 100% of the time. We do, however, promise to correct any problem as soon as possible. There will be no refunds due to maintenance problems.
Restrictions: All apartments are limited in the number of guests they can accomodate. Some also have age restrictions for children. These restrictions are there to protect both the interests of the apartment owner and the serenity of the adjoining neighbors. Accomodating overnight guests in excess of the agreed number in your party is prohibited and will result in immediate cancellation of the rental with no refund.
Limitation of Liability: Our liability is limited to the amount of any rentals and deposits paid. In no event shall we be liable for consequential damages.
US Office Address:
At Home Abroad, LLC US Telephone: 864-331-6306
148 River St., Suite 150
Greenville, SC 29601.
Paris Contact:
Porter Scott France Telephone: 33 (0) 6 11 30 53 57 · porter@ILoveParisApartments.com
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"... this time, I was going until 1 A.M., loading up my car with the following: 2 very large rectangular mirror frames, a lovely porcelain corner sink with its original faucet, an oak cabinet door, a small cheese cabinet door with its wooden grill, more carved marble mantle pieces, a large cast iron skillet, and bits and pieces of carved wood: from molding to cornices."
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